Our Commitment to Privacy
We collect only the information necessary to deliver our services, maintain security, and continuously improve the user experience. We are committed to handling data responsibly and transparently, and we do not sell or trade personal data to third parties.
This Privacy Statement applies to the websites, forms, business communications, and digital services operated or managed by Qeetaa.
Information We Collect
Information you provide
We may collect information you voluntarily provide, including your name, email address, phone number, company, job title, message content, and other information submitted when requesting a product demo, support, consultation, or business partnership.
Technical information
We may collect technical information such as your IP address, device and browser type, pages visited, access times, and diagnostic data necessary to maintain security, troubleshoot issues, and improve our services.
How We Use Information
We may use collected information to:
- Respond to inquiries, arrange product demonstrations, and prepare solution proposals.
- Provide, secure, maintain, and improve our services.
- Manage customer relationships and provide operational support.
- Comply with applicable legal obligations and prevent misuse or unauthorised activities.
- Send relevant communications where you have provided the necessary consent.
Legal Basis
We process personal data based on applicable legal grounds, including consent, performance of a contract, compliance with legal obligations, and legitimate interests that do not override your privacy rights.
Sharing and Service Providers
We do not sell personal data. Where necessary, information may be shared on a limited basis with trusted service providers supporting hosting, communications, analytics, security, and implementation services. Such providers are subject to appropriate confidentiality obligations and may process data only in accordance with our instructions and applicable requirements.
Data Security
We implement appropriate administrative, technical, and organisational safeguards to protect personal data. These measures may include access controls, system logging, backups, encryption where relevant, and periodic security assessments.
Security is considered from the design stage of our solutions rather than being treated as an afterthought. We continuously evaluate and improve our security practices based on the nature, scope, and risks associated with our services.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, meet contractual obligations, resolve disputes, or comply with applicable legal requirements.
Your Rights
Subject to applicable law, you may have the right to request access to, correction or updating of, deletion of, or restriction of processing of your personal data. You may also withdraw consent where processing is based on consent. We may request reasonable identity verification before processing a privacy-related request to help protect your information.
Cookies and Analytics
Our websites may use essential cookies and analytics technologies to maintain functionality, understand website performance, improve security, and enhance the user experience. You may use your browser settings to manage or restrict non-essential cookies. Disabling certain cookies may affect some website functionality.
Contact Our Privacy Team
For privacy-related questions, requests, or concerns, please contact our privacy team at admin@qeetaa.com. We will review and respond to privacy requests within a reasonable period and in accordance with applicable requirements.